Tin Can is an audio streaming platform.
The quality of the audio streaming is heavily influenced by the type of phone the host(creator) uses and the environment in which they use it in. In the case of the Call-In feature, if all four people have their microphones and speakers on at the same time audio issues can occur. In order to create a meaningful live show that the audience can listen to comfortably, there are a couple things the Host and members of the Call-In session should consider. When using the Call-In service, you may experience an echo, or “Howling”. What is “Howling”? Howling occurs when the sound coming out of the speakers of your phone goes back into the microphone, resulting in an echo or feedback.
Here are some situations where howling may occur:
- If you are using two devices on Tin Can at the same time, the sound coming from either phone may enter the microphone of the other, resulting in howling.
- There are certain Android phones that do not have the “Audio Echo Cancellation” feature that prevents howling.
- If you are using one of these phones you may experience howling. If you are using Tin Can on your phone’s speakers and that phone lacks the Audio Echo Cancellation feature, you are more likely to experience howling.
To make the Call-In experience as pleasant as possible for everyone, everyone needs to do their part! If you have a phone that does not have the audio echo cancellation feature, we suggest you use a pair of wired or wireless earphones! (Make sure you connect your earphones before starting the Live broadcast.) Don’t forget! The environment you’re in is also important in creating the best audio experience. Make sure to consider your surroundings, your phone’s hardware and internet connection as well. Keep creating awesome content, and the Tin Can team will continue to work to make Tin Can the best it can be for you!
If you have any questions, contact us at support@socialradiocompany.com