Here are some possible ways to resolve the issue:
- Update to the latest app version
- Q. Where can I find my App version?
Check your phone software version. Tin Can only supports versions after iOS 11.0.
- Go to Settings in your Account Profile
- On the bottom of the page, above Log Out, you can see your app version.
- Make sure to update to the latest version to get the most out of Tin Can!
- Q. Where can I find my OS version?
Restart your phone
Check your WiFi connection
There might be times when our app is under maintenance, the developers are working on fixing major issues so please try again later!
If your app keeps crashing, please contact us at firstname.lastname@example.org and describe your situation in detail so that we can help you fix the issue.
- Go to Settings in your phone
- General > About > Software Version